Bill for Non-Existent Special Access Circuit
The phone bill below is for a Verizon, New Jersey inoperative burglar alarm circuit. However, it turns out that this circuit is also being billed for wire maintanence on a burglar alarm ciruit that does not exist. — at $41.64 a month counting taxes and surcharges. — $499.68 a year.
Phone Bill Fails Truth in Billing: Because there is no detail about circuit or the wire maintenance as a separate line item, the customer would have no way of knowing that this circuit was not in service or that an additional fee was being added to this non-existent circuit.