Book
Foreword, Dr. Bob Metcalfe, Infoworld January 26,
1998
Just some of the press....
Major Phone Companies Accused Of Massive Theft
Newbytes, Sherman Fridman, 12/13/99
"If only one-tenth of the charges being leveled by New Networks Institute against America's
biggest telephone companies are true, it would amount to one of the largest industry-wide thefts in
United State's history."
Did Bell Companies Steal America's Digital Future? You be the Judge!
Byte Editorial
December 27, 1999 (This Week: Paul Schindler, Jr. takes a look at the accusations laid against Bell and GTE for failing to
deliver advanced, fiber-optic networks and pocketing the dough.)
Phone firm denies gouging customers in state for $1b
Boston Globe
By Peter J. Howe, Boston Globe Staff, 10/06/99
New York telecommunications analyst who has been on a national crusade against what he calls rampant consumer ripoffs by Baby Bell phone companies is coming to Massachusetts with a dramatic charge: That Bell Atlantic has gouged Bay State telephone customers for $1 billion over the past four years.
The analyst, Bruce A. Kushnick, is filing a complaint today with state telecommunications regulators asking them to recoup vast sums of money Bell has been allowed to charge customers for an ''information superhighway'' network it largely never wound up building.
Book
Foreword, Dr. Bob Metcalfe, Infoworld January 26,
1998
Telecom analyst ventures forth with documentation of big Baby Bell rip-offs.
Bruce Kushnick just spent seven years writing his "unauthorized biography" of the Bell telephone monopolies. His unpublished, 475-page manuscript exposes how the Baby Bells have been ripping us off since they were born out of AT&T in 1984.
THE INDUSTRY STANDARD
Telco Sites Leave Customers on Hold, July 2, 1999
By Katherine Cavanaugh
Kushnick says the Bells' Web sites have failed to add information about taxes, surcharges, deposits, installation charges, set-up fees and "subscriber line charges," which add $3.50 to every residential bill. He says he won't be happy until their Web sites have an icon that connects directly to the Public Service Commission so that consumers can lodge formal complaints about their phone company by e-mail.
The Worcester Telegram and Gazette
Market entices Baby Bell Bell Atlantic looking to go the distance
Wednesday, July 21, 1999
WORCESTER-- Bell Atlantic Corp.'s application to enter the long-distance market in Massachusetts had fairly smooth sailing at a public hearing last night with only a few people questioning the appropriateness of the request. MCI WorldCom and AT&T, who strongly oppose Bell Atlantic's plans, did not appear at the session in City Hall.
One adversary who did, Bruce A. Kushnick of New York, author of "The Unauthorized Bio of the Baby Bells," however, more than made up for their absence. In his self-published book, which is very critical of the regional Bell telephone companies, Kushnick argues that they have used their monopoly position in the local telephone market consistently to overcharge their customers.
The Boston Phoenix June 17 - 24, 1999
Rip-offs: The other evil empire
by Ben Geman
To anti-phone-company crusader Bruce Kushnick, the renewal of Star Wars fever is an amusing reminder of the misdeeds of what he calls the nation's evilest industry. "It's no coincidence that Darth Vader and Bell Atlantic use the same spokesperson, have the same voice," says Kushnick, referring to the basso profundo of actor James Earl Jones.
Free Times, Cover story, June 16th-22, 1999
Stumbling Towards a New Monopoly
"He has done more than 2,000 consumer interviews and informal surveys of ISPs as part of his research. He also hears about ISP problems with the Baby Bells at conventions.
“I spoke at an ISP convention a year ago,” Kushnick said. “They [ISP representatives] all started screaming ‘You won’t believe what they’re doing in my state.’” Kushnick’s informal survey of ISP providers revealed that more than half of all small ISPs have problems dealing with their Baby Bells. The problems include:
Tele.com
Bell
Fire -- "I Challenge Any Bell To Refute My Findings. If There Is Any
Distortion, Let Them Either Put It Up For The Public To See ... Or
Shut Up." March 22,
1999
First, thanks for running the piece about my book, The Unauthorized
Bio of the Baby Bells & Info-Scandal, in your "Bell Confidential:
Feds, Fraud & Fiber" (Headers, Feb. 8). I would like to comment
on statements made by BellSouth's mouthpiece.
Byte.com
The Unauthorized Bio Of The Baby Bells An Info-Scandal
By Bruce Kushnick -- May 3rd, 1999[Editor's Note: The Information Highway runs through the switches and over the wires of the telephone operating companies. Author Bruce A. Kushnick in his book,
The Unauthorized Biography of the Baby Bells & Info-Scandal suggests we haven't gotten what we've paid for in terms of high-speed access improvements. The question of what we're going to get, and when, from the telephone companies affects every denizen of cyberspace. Kushnick's opinions are unorthodox, but well grounded. This excerpt is from the summary at the end of his book; each point is backed by pages of research earlier in this 474-page work.]
America's Network Magazine
The
Trail of Broken Promises
Former
consultant uses pen to battle the Baby Bells.
By David S. Isenberg, November 1998
Bruce Kushnick doesn't get invited to fancy telecom meetings anymore. When he began exposing the Baby Bells' patterns of broken promises, his status dove from top telemedia consultant to industry pariah.
internetnews.com
Sects,
Lies and Red Tape
by Patricia
Fusco
Are consumer sects all part of a larger
conspiracy exercised by the telecommunications industry to minimize
competition and maximize margins? No. The grass roots and the
half-truths are simply business as usual, reminding ISPs that Ma Bell
may have been disbanded, but the Baby Bellís learned their
business models from Mommy Dearest.
Bruce Kushnick, author of The Unauthorized Biography of the Baby Bells, estimates that somewhere between 30 to 50% of all Internet Service Providers receive sub-standard customer service from their line provider.
Lightwave Regulation & Policy, April 1999
Kushnick documents the incumbents' decade-long pattern of stalling tactics and broken promises that have delayed a fiber infrastructure.
More Tele.com:
Fancy
Footwork -- "There's Probably Not A Rat's Chance In Hell That Cable
Companies Will Open Up Their Networks Anytime
Soon."April 19, 1999
The ongoing legislative attempts to open up cable's high-speed
Internet access to all Internet service providers is nothing more
than trying to open a knot of wires with your toes. Yes, I believe
that the cable companies should immediately ...
Bell
Confidential: Feds, Fraud & Fiber,
February 08, 1999
In his new book, "The Unauthorized Biography of the Baby Bells &
Info-Scandal," due out this week, telecom analyst Bruce Kushnick
chronicles what he claims are tens of billions of dollars of
overcharges and underdeliveries by the Bells goin...
Info-Scandal
and the Hosing Of America's ISPs