The 10th
Anniversary of New Networks Institute UPDATE: The Unauthorized Bio
of the Baby Bells (Ameritech, BellSouth, Bell
Atlantic, NYNEX, Southwestern Bell, Qwest, Pacific Telesis,
GTE.) Preface to the Updates and Our
10th Anniversary: What would you do if you found
billions of dollars of overcharging and the overcharging was
being done to your family, friends, your business... or even
your Aunt Ethel? And what will you do when I tell you
that you and everyone you know are owed hundreds of dollars
from these local Bell monopolies? In 1992 I was faced with such a
dilemma. I had found that my clients, the local phone
monopolies -- The "Baby Bells" --- had been overcharging
everyone who has phone service. Were talking billions
of dollars annually. And this excess was being created in
numerous ways, all hidden as pennies, nickels, dimes and
quarters on unreadable phonebills. Little did I know that this epiphany
was just the start of a 10 year saga --- a 3, 560 day saga
and still counting. I could have sworn it was a one-year
research project. From the early 1980's through 1992 I
had been a respected, well paid consultant and sold research
and consulted to the largest US and foreign phone companies
-- including AT&T, MCI and Sprint, BT, Hong Kong
Telecom, and all of the Baby Bells. And after being a
consultant for a decade, my next decade was in some sense
penitence for having helped unknowingly in what is most
likely one of the biggest scandals in history. I created New Networks Institute (NNI)
to investigate how the break up of AT&T and the
formation of the Baby Bells had impacted customers and the
deployment of "New Networks" and embarked on one of the
largest research projects ever undertaken ---- 14 volumes,
1,900 pages, 2000 customer interviews, two computerized
databases. And in 1998, I summarized this data,
added updates and published what I had found in "The
Unauthorized Bio of the Baby Bells." What did I find? The Bells had been
able to manipulate the regulators by essentially lying to
them and the public that they would deliver fiber-optic
based broadband services. In exchange for these promises,
laws were changed, never in the favor of the customers, to
get more money out of the local phone customers. You paid
hundreds of dollars for something you will never
get. But as I dug it got a lot worse. The
Bell companies own the wire into your home and office and so
they also control every charge to both customers as well as
any competitor who wants to use these networks. By 1992, I had determined that
competition would never show up as promised because these
companies controlled entry. And the predictions I made in 1992,
and the predictions I made in this book, all showed up as
one more slap in the face of the customer. While prices
increased, there were massive staff cuts, cuts in
construction budgets, improper tax write-offs, bad
'deregulations', missing broadband services, massive losses
overseas.... I had originally thought that this
book would help to spur on investigations and generate
news/media stories. While it may have had some affect, I
discovered the truth is not always of interest. It wasn't till after I finished the
book did I get an eye -opener. The local monopolies also
controlled various members of Congress and a host of other
state and federal level politicos by funding their
campaigns. They also controlled the media by purchasing
billions of dollars in advertisements, or created their own
fake-national 'agendas' through heavily funded reports by
fake-grass-roots consumer groups --- commonly called
'astro-turf' groups, that essentially are there to confuse
anyone trying to get the actual story. In short, this book is about avarice,
greed, deception, and ripping off customers in as many ways
as you can, with the knowledge that they will most likely
not get caught. As you will read, there should have been
hundreds of investigations into the Bells accounting
and business practices. Where are they? Why hadn't they
happened? In 2002, a number of us created
"TeleTruth". Our mandate is to take this data and get
customers involved, as well as take class action suits, file
complaints and in short, defend the publics interest
in telecom and broadband issues. We hope you will read the
book and check out these updates and then join our volunteer
organization. For more about Teletruth
http://www.teletruth.org For more about New Networks Institute
http://www.newnetworks.com We are hoping that if you read this
book and the data we present, you will make up your own mind
to the validity of our statements. Please note. These updates consist of
new reports, filings, complaints and other items that will
bring the reader up to speed on each topic. Also, some
sections have a "Summary" report, which covers the topic.
There are also numerous links within each report to go
deeper or to read the source materials. If you like what you read,
join us
. Join Teletruth. Let the Truth be
told, Bruce Kushnick, Chairman,
Teletruth Executive Director, New Networks
Institute To contact us: [email protected]
Would you quit your consulting job, knowing that the
companies you had been working for were the companies doing
the overcharging?
Would you try to get the money back or would you keep your
mouth shut?