New Networks Institute   Just a Few of the Articles About the Bells' Harm to DSL, Customers and Competition DSL Groundswell: Winter of Discontent Could Get Ugly http://www.broadbandweek.com/news/010219/print/010219_news_ground.htm BroadbandWeek, February 19, 2001 Verizon DSL Outages Seen In D.C., http://www.washingtonpost.com/wp-dyn/articles/A12557-2001Feb15.html WashTech February 16, 2001 Covad Wins In Court, Announces More Losses, http://www.internetnews.com/isp-news/article/1,2171,8_591711,00.html InternetNews February 16, 2001 Pac Bell Faces Suit Over DSL Promotion, http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2001/02/09/BU26898.DTL San Francisco Chronicle February 9, 2001 Broadband: There's No Place Like Home, http://www.zdnet.com/zdnn/stories/news/0,4586,2683964,00.html MSNBC February 9, 2001 DSL Wholesaler Covad Unplugs Two 'Troubled' ISPs, http://www.newsbytes.com/news/01/161779.html Newsbytes February 9, 2001 Verizon Halts DSL Sales At 53 Sites, http://www.internetnews.com/isp-news/article/1,2171,8_585151,00.html Internet News 2/9/01 DSL Rhymes With Hell http://www.wirednews.com/news/business/0,1367,41433,00.html Wired News, by Joanna Glasner January, 29, 2001 U.S. consumer gripes about DSL service boil over http://biz.yahoo.com/rf/010128/n2689576_2.html Reuters/Yahoo-Finance, By Jeremy Pelofsky January 28, 2001, 2:29 pm Eastern Time New Yorkers plan DSL protest summit http://news.cnet.com/news/0-1004-200-4602284.html CNET News.com , The New York Times Online, By John Borland January 25, 2001, 12:05 p.m. PT Verizon Penalties Increase In New York http://www.zdnet.com/intweek/stories/news/0,4164,2677632,00.html Interactive Week, By Brian Ploskina, January 23, 2001 12:27 PM PT Verizon's Forrest Fire http://www.TelecomClick.com/newsarticle.asp?AdChannel=broadband&newsarticleid=111901 TelecomClick, by Ed Gubbins January, 23 2001 The Bell Monopolies are Killing Broadband, DSL and Competition http://www.ispworld.com/bw/jan01/Tales_Baby_Bells.htm Boardwatch Magazine, By Bruce Kushnick January 20, 2001 Suits cry: Verizon DSL users unite! http://www.bostonherald.com/business/technology/ver01182001.htm Boston Herald, by Tom Kirchofer January 18, 2001 Northpoint Blames Verizon For Chapter 11 http://promotions.nypost.com/01182001/20500.htm New York Post, By Joseph Gallivan January 18, 2001 Verizon Sued for Internet Delays http://dailynews.yahoo.com/h/ap/20010117/tc/verizon_lawsuit_1.html Associated Press By D. Ian Hopper Wednesday January 17, 2001 2:56 PM ET Gridlock On The Broadbahn http://www.zdnet.com/intweek/stories/columns/0,4164,2674109,00.html Interactive Week By Rob Fixmer, January 14, 2001 5:26 PM PT Verizon Facing $41.5m In Service Penalties (subscription required) Long Island Business News, January 12, 2001 Verizon has incurred $41.5 million in penalties for missing service goals over the past fiscal year, but is seeking waivers that would wipe out about $24.9 million of those fines. Phone Companies Face Critical Months for DSL http://www.nytimes.com/cnet/CNET_0_4_4363340_00.html?printpage=yes CNET NEWS.COM ByJohn Borland, January 3, 2001 Sink or Swim for RBOC's DSL Phone Companies Face Critical Months for DSL[NYC/CNET) http://www.nytimes.com/cnet/CNET_0_4_4363340_00.html?printpage=yes January 3, 2001 2001--- competition is on life support http://www.dslreports.com/shownews/1058 DSLreports news, December 29, 2000 D.S.L. Service for Linking to Internet Is Problem Ridden http://www.nytimes.com/2000/12/28/technology/28PHON.html The New York Times, By Simon Romero, December 28, 2000 Lauri Salladay had heard the horror stories of how high-speed Internet access can be as much of a curse as it is a blessing. But she never thought it would happen to her. DSL Provider Digital Broadband Files For Bankruptcy http://www.newsbytes.com/news/00/159848.html By Brian Krebs, Newsbytes December 28, 2000, 4:10 PM CST Digital Broadband Communications has announced it will close its doors and cut off more than 1,000 customers at the beginning of 2001. Digital Broadband files for bankruptcy http://news.cnet.com/news/0-1004-200-4292534.html?tag=st.ne.1004.saslnk.saseml CNET News.com, By Wylie Wong, Staff Writer December 27, 2000, 3:55 p.m. PT Broadband: DSL Growth Slows, Cable Modems Get Help from Standards http://cyberatlas.internet.com/markets/broadband/article/0,,10099_535831,00.html Internet.Com By Michael Pastore, December 14th, 2000 E-Mail Delays Plague Verizon Users http://www.washtech.com/news/telecom/5879-1.html Washington Post, By Peter S. Goodman, Staff Writer December 10, 2000 NorthPoint To Sue Verizon For $1 Billion http://www.internetnews.com/bus-news/article/0,,3_530881,00.html Internet.Com, by Jim Wagner December 8th, 2000 CLECs Grade Bells (subscription required) Communications Daily, December 7th, 2000 When asked to grade Bell companies on openness of their networks, panel of CLEC CEOs gave Qwest "C" for "rhetoric" because it had promised to make its U S West unit more open,but "F" for "behavior" because nothing had happened yet. SBC received "straight Fs." BellSouth Told To Fix DSL Fees:  State backs IgLou's claim that pricing thwarts competition http://www.courier-journal.com/business/news/001206bell.html The Courier-Journal By Richard Des Ruisseux, December 6, 2000 Ky. PSC: BellSouth Provided Discriminatory Access http://www.internetnews.com/isp-news/article/1,2171,8_527761,00.html Internet.com By Carol King December 6, 2000 BellSouth Discriminates Against Kentucky ISP http://www.ispworld.com/bs/BS_120600c.htm Ispworld December 6, 2000 Zyan Communications Files Voluntary Petition for Chapter 11 Bankruptcy Protection http://www.zyan.com/press/dec04pr.html December 6, 2000 BellSouth Discriminates Against Kentucky ISP http://www.ispworld.com/bs/BS_120600c.htm ISPworld News Staff Reports December 6, 2000 BellSouth Told To Fix DSL Fees http://www.courier-journal.com/business/news/001206bell.html Courier-journal, December 6th, 2000 With DSL Providers suffering financial Setbacks,will there be enough high-speed ports to satisfy demand http://www.infoworld.com/articles/op/xml/00/12/04/001204oprx.xml Inforworld, Kevin Raisback and Lori Mitchell December 4, 2000 The DSL Waiting Game http://www.thestandard.com/article/display/0,1151,20445,00.html By Daniel Tynan December 04, 2000 Bitter feuding among Baby Bells and smaller DSL providers, along with a slew of technical snafus, has slowed the delivery of service. DSL Crunch http://www.zdnet.com/intweek/stories/news/0,4164,2661239,00.html Interactive Week, By Brian Ploskina December 3, 2000 5:28 PM PT DSL in distress http://www.infoworld.com/articles/hn/xml/00/12/04/001204hndsl.xml Infoworld, Jennifer Jones December 1, 2000 Data Raises Questions About Verizon's Treatment Of Competitors (subscription required) Telecommunications Daily November 21, 2000 Slow going for high-speed lines Users frustrated by hassles with DSL and cable modems http://www.usatoday.com/life/cyber/tech/review/crh714.htm USA TODAY By David Lieberman, Page 1b November 16, 2000 NEW YORK -- If you want to hear how fast euphoria can turn to fury, listen to thousands of people who've tried to get high-speed Internet connections installed at their homes. Net access providers struggle to pay broadband bills http://news.cnet.com/news/0-1004-200-3725281.html CNET News.com By Corey Grice Staff Writer, November 16, 2000, 11:00 a.m. PT If Internet service providers were hospital patients, many of them would be in critical condition right now. Covad revises third-quarter results downward http://news.cnet.com/news/0-1004-200-3695705.html Bloomberg News November 15, 2000, 6:50 a.m. PT Covad Communications, a seller of high-speed Internet service whose shares have fallen 86 percent this year, has restated third-quarter results, resulting in a wider loss and lower revenue, because five more of its customers were late paying for services. Verizon Network Plagued With Outages http://www.internetnews.com/isp-news/article/0,,8_518561,00.html InternetNews - ISP News, By Jim Wagner November 24, 2000 Residential Service With A Shrug http://www.zdnet.com/intweek/stories/news/0,4164,2652639,00.html Interactive Week, By Brian Ploskina, November 12, 2000 5:18 PM PT Digital Subscriber Line provider MegaPath Networks admits it's not giving quality support to thousands of residential customers it received as part of its agreement to acquire Phoenix Networks. And if those customers don't like it, they can leave. Ameritech Service Falls Short In September (Subscription required) Communications Daily, November 11, 2000 Ameritech Ill. service report for Sept. shows company failed to restore service within 24 hours on 37% of outages in month, company's worst monthly outage performance this year DSL falling short http://www.boston.com/dailyglobe2/311/business/Broadband+.shtml Boston Globe, SECTOR REPORT, Broadband By Globe Staff, November 6, 2000 The Blame Game http://www.teledotcom.com/article/TEL20001031S0004 tele.com By Amy Larsen DeCarlo and Brian Washburn October 30, 2000, 3:00 a.m. ET Slow bandwidth provisioning is weighing down long-haul and local access network providers. Why are they pointing fingers at each other? High Speed Is Slow (subscription required) Wall Street Journal October 23, 2000 Broadband service can make the Web a whole new experience. Getting broadband is a whole new experience as well. Verizon To Pay Penalty For Poor Records On New York Carrier Changes (subscription required) Telecommunications Reports Daily, October 17, 2000 Verizon will pay $250,000 to the U.S. Treasury to end an FCC investigation into inability to produce records verifying that more than 34,000 residential customers switched to Verizon's long distance service affiliate earlier this spring. FCC rules require telecom carriers to keep records of service provider changes for two years. Ameritech To Expand Billing Credits In Wake Of Service-Quality (subscription required) Telecommunications Reports Daily, October 16, 2000 Ameritech telcos will expand a billing credit program intended to atone for delays in service repairs and installation, company officials announced today during a meeting in Chicago with state regulators to address a recent sharp increase in subscriber complaints.) Verizon plays unfair, competitor charges http://news.cnet.com/news/0-1004-202-3184869.html CNET News.com, By Patrick Ross, Staff Writer October 16, 2000, 4:00 a.m. PT The increasing demand for high-speed Internet access has some competitive local phone providers in a bind because the Bell company they interconnect with may not be permitting them to offer DSL over those lines. Georgia Warns BellSouth It Better Improve CLEC Service (subscription required) Communicartions Daily, October 13, 2000 Ga. PSC voted 5-0 to give BellSouth formal warning that it could face millions of dollars in fines if it doesn't improve its service to CLECs and their customers. DSL vs. cable: Mystery failures, service runarounds are factors http://www.jsonline.com/bym/Tech/news/oct00/speed10100900.asp Milwaukee Journal Sentinel ByStanley Miller, II October 9, 2000 Disconnected, Disillusioned Madison Capital Times October 1, 2000 Union President Jones said he is hopeful that SBC will make the investment in staffing and infrastructure that is needed to restore confidence in the company -- both for customers and employees. "The problem is the former management just raped and pillaged the company before they left, and now we're all paying, `"he said. "When SBC bought Ameritech, I don't think they realized that service conditions were quite as bad as they are,`` he said. Phone service gripes up 873% (search required) Bergen Record, By Martha McKay September 28, 2000 The number of New Jersey residents and small businesses complaining about the local phone company's repair and installation service jumped a whopping 873 percent from 1995 to 1999, according to state regulators. And Verizon Communications, the former Bell Atlantic, has already surpassed the complaint level set in 1999. Fast Access Creeping Along http://www.nytimes.com/2000/09/25/technology/25DSL.html New York Times, By Jayson Blair September 25, 2000 NY orders Verizon to improve DSL service for rivals http://www.xdsl.com/newsreleases\xDSL\17583.asp Reuters, September 20, 2000 In a move to bolster competition in the high-speed Internet access market, New York state regulators on Wednesday ordered local telephone company Verizon Communications (NYSE:VZ - news) to make available to its rivals the same wholesale high-speed data services that it offers its own data affiliate. Verizon ISP's Letter to Ch Kennard http://www.freebuyersnet.com/isp-news/fcc.html Broadband Alliance, September 20,2000 CISPA urges the CPUC to keep local tariffs fair so that small and large ISPs and remain competitive and not fall to ILECssuch as Pacific Bell. http://www.cispa.org/fl007.html September 18, 2000 C&W USA Halts Orders Till November http://www.zdnet.com/intweek/stories/news/0,4164,2628759,00.html Inter@ctive Week, Max Smettannikov September 18th, 2000 CISPA urges California Public Utilities Commission to consider discriminatory practices of Pacific Bell and SBC's Advanced Solutions, Inc. http://www.cispa.org/fl006.html August 29, 2000: Southwestern Bell DSL customers sue over bandwidth http://news.cnet.com/news/0-1004-200-2549826.html?tag=st.ne.1004.saslnk.saseml CNET News.com By Corey Grice Staff Writer August 17, 2000, 5:00 p.m. PT Shame on Verizon's Greed http://www.nydailynews.com/2000-08-11/News_and_Views/Opinion/a-76192.asp Daily News, Opinion By Thomas J. Sisti August 11, 2000 Verizon's $25M Name Game http://www.nydailynews.com/2000-08-09/News_and_Views/City_Beat/a-75988.asp Daily News, August 09, 2000 The marriage of Bell Atlantic and GTE was a very modern one ? neither took the other's name. Instead, Verizon (it rhymes with horizon) was created out of thin air in a transformation that cost as much as $25 million TISPA Settlement Agreement with SBC http://www.tispa.org/documents/settlement_agreement.htm July, 2000 Service providers settle complaints that accused SBC of anti-competitive practices http://www.startext.net/news/doc/1047/1:COMP57/1:COMP570615100.html Associated Press By Juan A. Lozano June 15, 2000 at 17:18 CDT Law suit Filed Against Verizon for Poor DSL Customer Service Provisioning http://63.162.136.120/bell/suit2.htm February, 11th, 2000